Upcoming Events

Trainings, Meetings and Conferences
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Outreach Series

South Hadley Council on Aging
45 Dayton Street, South Hadley, MA

Beginning on Friday, March 31, 2017 and continuing each month, I will be hosting a new informational series called “Aging in Place-What do I need to Know?” Each month we will have a guest speaker from a local Assisted Living Facility, Rehabilitation Center, Long Term Care Facility, or a Agency that provides services in your home.  My goal is to provide you with information BEFORE you have a need for one of these services.  Our guest speaker will talk about their facility and available services. Refreshments will be served.  Out first speaker will be Lisa DiLuzio, Administrator from SARAWOOD of Holyoke.  Be sure to mark your calendars and check out the March newsletter for more details.

April Guest Speaker:  See flyer for information

Future Speakers:

March 31:  Sarawood

April 28: Benchmark Senior Living

May 19:  Willimansett Skilled Nursing Center

June 23:  Armbrook Village

July 28:  WMEC-Options Counseling

August 25:  HomeWatch Caregivers

September 29: Mercy Adult Day Health of Westfield and Mercy Life

October 27:  Arbors of Chicopee

November 17:  Providence Place

December 15:  Glenmeadow

All workshops begin at 10am.  There is no cost to attend.  Please call the Senior Center at 413-538-5042 to let us know you plan on coming.




Membership Meeting

April 13, 2017, 10am - 1:30
Doubletree Westborough

Learn about innovative approaches COAs are using to help seniors navigate among existing transportation options, or implement new transportation services to fill gaps.

Panelists include Erica Girgenti, Adams COA and Kerri Ann Tester, TRIPPS Assist in Brookline, and Carolyn Brennan, East Longmeadow COA.  Moderated by Rachel Fichtenbaum, MassMobility/EOHHS

Bring your questions and ideas! We'll have time for Q&A and discussion after the panel.

Also learn about our 50+ job seekers regional networking groups.  Presented by Susan Drevitch Kelly.

Cancellation Date:  April 6   See MCOA Cancellation Policy for more details

Register Now




Creating a Welcoming Place for All

MCOA is launching a three-year project to work with local Councils on Aging to develop the skills, tools, and strategies to broaden community participation and inclusion at Senior Centers.  this multi-faceted approach will include trainings, development of resource materials and videos to support local efforts to reach out to underserved populations.  The initial, day-long training "Communicating Across Cultural Boundaries" for local COA teams, is being developed through a partnership between the Multicultural Coalition on Aging, UMass Boston, the VNA Care Network Foundation & Affiliates, and MCOA.  THe project is funded by EOEA.  THe initial training is composed of three elements:

  1. "Communicating Across Boundaries" training
  2. Review of local demographic data to identify undererved populations
  3. Development of action plan to reach out to the underserved population in your community

We are looking for a "teach" approach on the local level and have up to four slots available for each community signing up for the training.  It is recommeded that the eam be composed of the Diirector, a Board Member and one or two interested volunteers/participants.

There are two trainings currently scheduled:

  • April 6, Harwich COA, 10am - 3pm
  • May 23, Westborough Senior Center, 10am - 3pm

Space is limited.

Cost:  $20.00 per team

Register your team here

Cancellation dates:  April 1 for April 6 training; May 16 for May 23 training

For questions, please contact Kathy Bowler, Direcor of Technical Assistance, Training and Special Events



The Savvy Caregiver Program

Brought to you by Elder Services of Worcester Area, Inc. and Tri-Valley, Inc.

Thursdays, April 6—May 11, 2017 1:00—3:00pm
Auburn Senior Center
4 Goddard Drive, Auburn MA 01501

For more information or to register Call Deb Dowd-Foley 508-756-1545 ext.390 or Laura Black-Silver 508-949-6640 ext. 3079




SNAP 201 Training

presented by Mass Law Reform Institute Staff

May 3, 2017, 1:30 to 3:30
Westfield Senior Center

$20 per MCOA member
$30 per non-MCOA member

Make sure you and your staff are up-to-date on how to expedite enrollment into SNAP.  Learn what the latest news is on the SNAP advocacy front in Massachusetts.

  • SNAP/Food Stamps is the first line of defense against hunger.
  • Benefits are provided to needy households through Electronic Benefit Transfer (EBT) cards for purchase of food at grocery retailers.
  • Each SNAP/Food Stamps benefit dollar is 100% federally-funded.
  • According to USDA economists, its use generates approximately $1.84 in economic activity.
  • The monthly benefit for the average household in 2015 (For all ages) was $122, (according to the United States Department of Agriculture (USDA) Food and Nutrition Service, Supplemental Nutrition Assistance Program SNAP): Average Monthly Benefit per Person, as of September 4, 2015).

This training will also be offered in Westefield on May 3 from 1:30 to 3:30.

Cancellation Date:  April 4

Register Now




Protective Service Training

PS 101: An Overview of the Massachusetts Elder Protective Services Program Although PS programs received nearly 24,000 elder abuse reports in Massachusetts in Fiscal Year 2014, experts suggest that elder abuse continues to be significantly underreported. As such, it is critical that professionals and non-professionals be educated on the signs and symptoms of abuse and how to proceed should concerns exist, as cases can easily escalate to the point of irreparable physical, emotional and financial damage. This presentation will provide an overview of the Massachusetts Elder Protective Services Program, including the principle of self-determination, definitions and potential signs and symptoms of abuse, contributing factors, and the reporting and investigation processes.

Elder Sexual Abuse: Does It Really Occur and if so, What Should I Do? While the total number of reports to the Elder Protective Services Program now exceeds 20,000 per year, the number of elder sexual abuse reports represents less than 1% of that total. Do these numbers accurately reflect what is occurring or are situations being overlooked? This workshop will provide a clear definition of elder sexual abuse, including signs and symptoms, and will help to clarify potential reasons why these situations rarely get reported to the proper authorities.

Abuse in Later Life: When Is Elder Abuse Domestic Violence Domestic abuse is a pattern of coercive tactics abusers use to gain and maintain power and control over their victims. It is a subset of elder abuse and must be recognized as domestic violence in order to appropriately intervene to keep victims safe. This presentation will present an overview of elder abuse, neglect and exploitation, the role of Protective Services, and then discuss the dynamics of abuse, barriers to elders staying safe, and effective interventions and collaborations.

Financial Exploitation: The incidence of financial exploitation of elders and vulnerable adults is growing nationally. Fraudulent telemarketing schemes and unscrupulous scam artists increasingly target elders, resulting in significant financial losses. In addition, loved and trusted family members too often make illegal and improper use of resources, resulting in emotional and financial damage that is devastating. Elders and vulnerable adults are left unable to pay for their basic daily needs, including housing, food, critical utilities and medications, and are traumatized by this victimization. To aid in early identification and prevention of elder financial exploitation and fraud and assist elders to remain safely in the community, Massachusetts has developed two community collaborations: the Massachusetts Bank Reporting Project and the Money Management Program. This workshop will provide an overview of these two nationally recognized programs, as well as signs and symptoms of financial exploitation and fraud, and simple strategies for protecting one's assets. In addition, case examples will be presented that highlight the importance of community collaborations and a multidisciplinary team approach in battling the devastating and often irreversible impact of financial exploitation and fraud.

There are two full-day trainings scheduled:

  • April 24 from 9:00 am to 4:00 pm at the Milton Council on Aging, 10 Walnut Street, Milton
  • June 14 from 9:30am to 4:00pm at the Pittsfield Council on Aging, 330 North Street, Pittsfield

Cost:  $20.00

Cancellation dates:  April 17 for the 24th Training and June 7 for the 14th Training

Register Now




Improving quality of care and honoring choices.

April 24, 9:30 am-Noon
The Conference Center at Waltham Woods
860 Winter Street, Waltham MA

Co- hosted by
Honoring Choices Massachusetts and Massachusetts Medical Society

Registration information coming soon



MA SMP Seventh Statewide Conference

Engaging Consumers to Prevent Healthcare Errors, Fraud and Abuse

Friday, April 28, 2017
8:30 am - 4:00 pm
Federal Reserve Bank of Boston, Federal Reserve Plaza
600 Atlantic Avenue (Across from South Station), Boston, MA 02210

$75 Inclusive of Continental Breakfast and Lunch
$100 with CEUs (RN and SW CEUs pending approval)
Bring your colleagues. Scholarships available.



Transportation Conference;  May 2, Worcester- Holy Cross

Registration is now open for the Massachusetts Community Transportation Coordination Conference, coming up May 2 in Worcester. This one-day conference is an opportunity to learn about best practices and innovative approaches to improving mobility for seniors, people with disabilities, and others who lack access to transportation, and to network and connect with peers from across the state who are working on similar issues. Attendees will include staff of human service agencies, transit authorities, and transportation providers, as well as advocates and others who are interested in creative approaches to solving transportation challenges in Massachusetts. Visit http://www.mass.gov/eohhs/gov/commissions-and-initiatives/hst/2017-massachusetts-community-transportation-coordinatio.html to learn more, and register at https://massmobility2017.eventbrite.com. Space is limited, so please register as soon as possible.





Sharpening Your Skills Conference

Tuesday May 9, 2017
Boston-Natick Hampton Inn
319 Speen St
Natick, MA 01760

Registration for the 6th Massachusetts Sharpening Your Skills Conference is open!
The link to our Eventbrite event- https://www.eventbrite.com/e/6th-massachusetts-sharpening-your-skills-conference-tickets-32956702384

Please see the attached session descriptions prior to registering so that you can select your breakout sessions during the registration process. Through Eventbrite you can register multiple people from your agency and pay all at once. The deadline to register is Friday April 21, 2017. You do not need to print your ticket to bring with you the day of the conference.



LeadingAge Massachusetts
2017 Annual Conference & Exhibition


Thursday, May 11, 2017 | Boxboro Regency, Boxborough, MA



MCOA Members may register at Member rates.




Housing Issues and Resources Forum

Pittsfield Senior Center
330 North Street, Pittsfield, MA
May 11, 2017 from 1:00 to 4:00pm

This Housing Forum will educate social service staffs about the types of resources available in Berkshire County that can help older adults find and safeguard housing that is safe, affordable, and suitable for their social and physical needs.  The intended audience includes COA directors and outreach workers; staff of public and subsidized housing sites;  town administrators; police department and fire department representatives; boards of health staffs; MA state representatives; home health agencies;  and other interested parties and social service professionals.


  • Sorting Out All the Resources Available to Assist Elders with Housing Issues in Berkshire County – including Housing Search, Vouchers, Tenancy Preservation Program, and Property Tax Relief Programs
  • The Rights of Landlords and Tenants of Rented Apartments and the Rights of Homeowners who Share Housing with Paying Tenants
  • What Might Future Housing Options Be in ‘Age Friendly’ Berkshire County?

Event Fee:   $20.00/MCOA Member and $30.00 for non-members.

Cancellation Date:  May 4

Register Now



Government Compliance Half Day Boot Camps

MCOA has once again scheduled a training opportunity to learn from experts in state government about topic areas of importance to Councils on Aging.

You will have the opportunity to learn about Ethics (conflict of interests laws, codes of conduct, when you leave public service, and more) and political campaigning (what can and cannot be done at your Senior Center).

May 12, Barre COA, 557 South Barre Road, Barre, 8:30am Registration, 9am to 12pm Program

Cost:  $20.00

Cancellation dates:  May 5 for May 12 training

Register Now



Opioid and Substance Abuse: Working with Elders and their Families

Save-the-Date: May 23, 2017 8:00 am to 12:30 pm

A Half-Day Conference for Elder-Serving Professionals and Caregivers Massachusetts College of Pharmacy and Health Sciences

10 Lincoln Square , Worcester MA

Opioid and Substance Abuse: Working with Elders and their Families

Featuring: Dr. Paula Morrisette, Senior Clinician, AdCare Hospital
Dr. Barbara Herbert, Director of Addiction Services, Commonwealth Care Alliance
Allison Burns, PharmD, RPh-Beth Isreal Deaconess Hospital, MCPHS, End Mass Overdose

Applying for Social Work CEUs: application in progress at this time

Watch for Conference Registration and complete details coming soon!

Includes Full Breakfast Buffet and Validated Parking;



Savvy Caregiver Practitioner Training

May 23rd and 24th
8:30am to 4:30pm
Elder Services of the Merrimack Valley, Inc.
280 Merrimack Street; Suite 400
Lawrence, MA 01843
Lunch and Materials provided
Cost $50.00 per trainee
For More Information or to register contact: Crystal Polizzotti; Cpolizzotti@esmv.org




Do you enjoy being with Seniors?   Learn to teach ZENgevity!
Help Seniors to live longer, be stronger and stay independent!

Next 2 day teacher certification training is:
Thursday, Friday 10-4     June 1&2, 2017
Duxbury COA MA
10 AM-4 PM        Cost for 2 day training $397

ZENgevity Training is Body fitness and Brain fitness, a fun, safe and gentle movement program designed specifically for ages 60 and better to stay independent, feel good, be healthy and be happy! Learn cutting edge neuro-movements, yoga moves, balance and brain exercises that increase energy, mobility, strength and flexibility, so you feel stronger and live longer!

See flyer for more details




Save the Date

Aging with Dignity

A Conference on Preventing and Responding to Substance Use and Related Problems in Older Adults

Wednesday, June 7, 2017

A conference for health and human service professionals presented by Massachusetts Department of Public Health Bureau of Substance Abuse Services

College of the Holy Cross, Worcester, MA

Registration will open six weeks prior to the conference.

If you would like additional information, or you are deaf or hard of hearing, or are a person with a disability who requires accommodation, please contact AdCareEducations Institute, Inc. at 508-752-7313, TTy: 508-754-0039, or email: Jennifer@adcare-educational.org.