Staff Certification

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The intent of certification is to provide a statewide standard that can be used as a measure of professionalism by interested agencies and individuals. It is further intended that certification will encourage the continuing professional growth and development of certified Council on Aging personnel.

The purpose of certification is threefold:

  • to promote professional credibility and visibility
  • to identify to the public, to colleagues, and to those Center Directors and Staff who have met specific professional standards as set by MCOA, and
  • to encourage the continued professional growth and development of the MCOA membership.

Certification Documents


Did you become an MCOA Certified Director or Program Manager in 2011 or before?
.... If so, it's time to become recertified.

Those Directors and Program Managers certified by MCOA in the fall of 2011 must apply for renewal of their certification by April 1, 2016.   In order to renew, Directors must have accumulated 75 CECs between 2011 and May 2016. Program Managers must have accumulated 50 CECs during the same time period.   

You must request renewal of your certification, in writing, to MCOA, 116 Pleasant St, Suite 306, Easthampton MA 01027-2781. Your letter should indicate that you are currently employed as a COA Director (or Program manager) and where. A check of $50 must accompany your request.